FAQ

What is Edo Gallery, what are we about?

  • We are dealers of authentic fine Japanese woodblock prints: ukiyo-e, shin hanga, and sosaku hanga prints. All of the prints listed on our website, e-Bay, and Instagram accounts are owned by the gallery and available for sale.

  • We have a large collection of prints not offered on our website. Please let us know if you have specific requests for artists or works and we will be happy to accommodate you. 

  • Prints may be purchased directly from our website or arranged by telephone and email. Payment is accepted by most major credit cards, Paypal, check, wire transfer, or other electronic forms of payment if prearranged (may include additional fees depending on service).

What is the Edo Gallery Guarentee?

We guarantee that when you make a purchase through our gallery, you can expect the following;

1. An original piece of artwork and not a reproduction,
2. The artist, period(date), and condition are clearly provided and described accurately.
3. Packaged and shipped carefully, with complementary handmade Japanese hosho paper archival ready. 

4. We will issue 110% of your purchasing price as a refund for any print sold by Edo Gallery on the condition that it has been found(with supporting evidence) to be inauthentic or a reproduction. Guaranteed for the lifetime of the original buyer. This means you can shop our gallery's page with the confidence of an assured, seasoned collector, no matter what your experience level is with Japanese art collecting.

 

How do we handle shipping & returns?

  • We ship our prints in handmade Japanese hosho paper for the archival storage of your prints. We are strong supporters of recycling and pack our prints in double-thick recycled cardboard to ensure your prints arrive safely.

  • For shipping prices and locations please refer to our Shipping rates section.

  • We ship to almost any country around the world.

  • Returns are accepted 14 days after receipt with no restocking fee. 30 days after receipt with a 15% restocking fee. We charge this only because many prints on consignment are paid after a 10-14 day period meaning we would have to ask for the money already paid for the print.

  • We ship internationally to all countries except Russia, Afghanistan, Iran, North Korea, Cuba, Somalia, and a few other conflict areas